Blackview User Forum

Search found 7 matches

by meldoxures
Mon Jan 15, 2018 2:47 pm
Forum: Service and tech
Topic: [TRACKED] after update 20180105-1104 battery doesn't charge
Replies: 196
Views: 11597

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Hi, Today I received a USB cable type c original blackview and the smartphone is currently charging. The problem in my case is that with adapters it does not work. It would be advisable for blackview to use standard C-type USB cables since they are not currently available in physical stores and have...
by meldoxures
Sat Jan 13, 2018 8:21 am
Forum: Service and tech
Topic: [TRACKED] after update 20180105-1104 battery doesn't charge
Replies: 196
Views: 11597

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

To update the smartphone local route needs a minimum of 30 % of battery. It is trying and I have lost 2 % of battery. Nowadays I am in 13 %. It of updating route flash is very complicated for a user without knowledge of computer science. Yesterday I visited two technical personnel and the two dissua...
by meldoxures
Fri Jan 12, 2018 12:39 pm
Forum: Service and tech
Topic: [TRACKED] after update 20180105-1104 battery doesn't charge
Replies: 196
Views: 11597

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

I find it very complicated, I can not install it on the sd card and then do a local update?
by meldoxures
Fri Jan 12, 2018 11:54 am
Forum: Service and tech
Topic: [TRACKED] after update 20180105-1104 battery doesn't charge
Replies: 196
Views: 11597

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

How do I have to update the device to firmware 20171227 ?.

Is this done by local update?

I'm a bit scared, because when I previously updated to 20171227 the device was more than 2 hours updated.

Has anyone tried it, does it work?
by meldoxures
Fri Jan 12, 2018 8:46 am
Forum: Service and tech
Topic: [TRACKED] after update 20180105-1104 battery doesn't charge
Replies: 196
Views: 11597

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

I'm adding this issue to the tracked list. Tech team will be informed soon! In the mean time, don't waste your battery so you can flash your device back to the 20171219 firmware! my phone is powered off... 10% battery... waiting for a solution... Hello, Sorry, but I have not understood very well. W...
by meldoxures
Thu Jan 11, 2018 10:10 am
Forum: Service and tech
Topic: [TRACKED] after update 20180105-1104 battery doesn't charge
Replies: 196
Views: 11597

Re: after update 20180105-1104 battery doesn't charge

I have the same problem. Three days ago the software was updated automatically. The smartphone was charging, connected to the electric network and with a battery charge of 35%. When the update was finished, the smartphone was no longer charged. The smartphone detects the charger, the red LED turns o...
by meldoxures
Wed Jan 10, 2018 10:43 pm
Forum: Service and tech
Topic: [SOLVED] Update 20171227-1550 - Battery Drain again?
Replies: 39
Views: 2732

Re: [TRACKED] Update 20171227-1550 - Battery Drain again?

Hello, I bought a Blackview 8000 Pro phone on 08/09/2017. Since a few months ago I started to give automatic restart problems. In addition, the battery has a very short duration. Today, 08/01/2018 I installed an automatic update and since then it does not load. I have reset to factory default and th...