Search found 14 matches

by Neville
Fri Sep 22, 2017 10:32 pm
Forum: Service and tech
Topic: BV8000 camera , photo with REd witch is pink !
Replies: 5
Views: 400

Re: BV8000 camera , photo with REd witch is pink !

Thank you for your detailed bug report. I can not reproduce this but I will forward this to our engineers. I guess it is an software issue. Had you tried if - it is the same issue with apps like open camera? - a factory reset* is helping? * wipe data/factory reset in recovery (this will delete your...
by Neville
Mon Sep 11, 2017 10:03 am
Forum: Service and tech
Topic: New Bluetooth issues and other stuff
Replies: 12
Views: 694

Re: New Bluetooth issues and other stuff

We are investigating the Bluetooth issue. Can you also please investigate why the headset icon suddenly appeared in the top notifications bar. I have seen this mentioned elsewhere. Headphones have never been plugged into my phone so there was no physical reason for the headset icon to appear. I can...
by Neville
Tue Sep 05, 2017 12:43 pm
Forum: Service and tech
Topic: B28 LTE support
Replies: 7
Views: 485

Re: B28 LTE support

I will ask but I don't think it's possible to add more bands. Then why do you say, on you website, that 700MHz is supported ? Admin...on the BV8000Pro Parameters page it says LTE 700MHz is available: 4G: LTE 700 /800 /850 /1700 /1800 /1900 / 2100 / 2600 TDD 1900 /2300 /2600 /2600 Yet I live in a 70...
by Neville
Thu Aug 31, 2017 9:50 am
Forum: Service and tech
Topic: Main Camera. (back camera) taking blurry pictures
Replies: 53
Views: 2673

Re: Main Camera. (back camera) taking blurry pictures

Soon we will have a new flash ROM to fix this problem. Please keep tuned. I have tested the new ROM update released today (albeit in twilight), and can confirm autofocus now works properly on distant objects. Thank you Blackview. As long as you remain willing to support your tech, customers will re...
by Neville
Thu Aug 31, 2017 9:46 am
Forum: ROM Download
Topic: last ota update
Replies: 2
Views: 501

Re: last ota update

I checked a little the auto-focus fix on this OTA update, now it seems that auto-focus is working properly on both long-range (above 2M) objects and macro (less than 0.5 meter) objects. I agree a full changelog is important.... Brilliant to see Blackview committed themselves to fixing bugs...has a ...
by Neville
Tue Aug 29, 2017 1:24 am
Forum: Service and tech
Topic: B28 LTE support
Replies: 7
Views: 485

Re: B28 LTE support

blackview_admin wrote:I will ask but I don't think it's possible to add more bands.


LTE Band 28 a major frequency band in Australia and I think NZ as well.
by Neville
Mon Aug 28, 2017 9:09 am
Forum: Service and tech
Topic: Main Camera. (back camera) taking blurry pictures
Replies: 53
Views: 2673

Re: Main Camera. (back camera) taking blurry pictures

Did you flash your phone with the below roms? BV8000Pro_blackview_20170718 https://mega.nz/#!BHhA0IrA!UCjPq7vLbv8MFJafqXNnDtYpp9dDSUOKxL_hy5Ko8W0 to fix the camera about focus issue BV8000Pro_blackview_20170814 https://mega.nz/#!IfRUyTYK!79mgMoIrpi5G5wN9r5dR3eP1q857vDuu2LtLqrK5AAY to fix the camera...
by Neville
Sun Aug 27, 2017 11:23 am
Forum: Service and tech
Topic: Main Camera. (back camera) taking blurry pictures
Replies: 53
Views: 2673

Re: Main Camera. (back camera) taking blurry pictures

Here's an example. Really sharp AF on foreground object: Thanks for your detailed feedback. Are you not able to focus far away objects by tapping on them in the camera app? That is exactly the problem. We tap, and the preliminary focus is good. Then it loses focus when you take the shot. Every time...
by Neville
Sun Aug 27, 2017 11:00 am
Forum: Service and tech
Topic: Main Camera. (back camera) taking blurry pictures
Replies: 53
Views: 2673

Re: Main Camera. (back camera) taking blurry pictures

The phone was capable of taking sharp pictures in manual focus mode, but the 1408 update disabled manual focus and it has not been restored. If I was Blackview I would be consulting Samsung. As I said, autofocus is able to sharpen objects in foreground, but the AF driver is not capable of infinity ...
by Neville
Sun Aug 27, 2017 6:19 am
Forum: Service and tech
Topic: Main Camera. (back camera) taking blurry pictures
Replies: 53
Views: 2673

Re: Main Camera. (back camera) taking blurry pictures

Hi, as for me, after OTA of the 22nd update, main camera finally is able to take some sharp pictures, albeit not every snap is perfect. This is a step forward for me as finally I'm able to use it. The phone was capable of taking sharp pictures in manual focus mode, but the 1408 update disabled manu...

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