Blackview User Forum

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by Neville
Sat Jan 04, 2020 10:28 am
Forum: Service and tech
Topic: VoLTE not enabled
Replies: 1
Views: 510

VoLTE not enabled

Can the next update please turn on VoLTE in firmware?
by Neville
Thu Nov 07, 2019 3:22 am
Forum: Service and tech
Topic: Blackview Admin kidnapped by aliens?
Replies: 2
Views: 934

Blackview Admin kidnapped by aliens?

It has been more than two weeks since Admin has replied to a question...
by Neville
Mon Oct 28, 2019 10:00 pm
Forum: Service and tech
Topic: BV9700 Pro screen stopped working
Replies: 2
Views: 1339

Re: BV9700 Pro screen stopped working

Seems like Blackview Admin has quit...I can't find any replies for a week or more...
by Neville
Thu Oct 24, 2019 3:29 am
Forum: Service and tech
Topic: 9700pro freezes
Replies: 2
Views: 1383

Re: 9700pro freezes

We have two clients who have developed this problem, one writes: " The freeze is happening on the home page of the phone, not in an app. I tend to notice it if when I pick it up to do something I cannot get the phone to activate. I can see my wallpaper & usually some notifications but I can...
by Neville
Wed Oct 16, 2019 10:49 am
Forum: Service and tech
Topic: Android 8.1 patches
Replies: 5
Views: 1990

Re: Android 8.1 patches

THANK YOU for your patches why do not we have the update for  android 9? Because the P60 hardware and components were fine-tuned to run on Android 8, and manufacturers are fast learning that it is impossible to guarantee hardware configurations can run future Android versions that exceed the parame...
by Neville
Mon Sep 23, 2019 10:48 am
Forum: Service and tech
Topic: How to enter Safe Mode?
Replies: 3
Views: 750

Re: How to enter Safe Mode?

blackview_admin wrote:
The Power-on interface: Long press Power + Volume down

Not good advice...ended up in a six line menu ALL in Mandarin except for the letters GPS in line four.
I now need URGENT advice on which line to select and how?
by Neville
Sat Sep 21, 2019 5:24 am
Forum: Service and tech
Topic: How to enter Safe Mode?
Replies: 3
Views: 750

How to enter Safe Mode?

Can't figure out how to reboot to safe mode on this model, please assist.
by Neville
Thu Sep 19, 2019 11:12 am
Forum: Service and tech
Topic: wifi calling enabled bv9600pro?
Replies: 2
Views: 2094

Re: wifi calling enabled bv9600pro?

What is the procedure to enable Wifi calling?
by Neville
Tue Sep 17, 2019 3:12 am
Forum: Service and tech
Topic: A lot of problem and impossible to restore to factory setting
Replies: 3
Views: 576

Re: A lot of problem and impossible to restore to factory setting

blackview_admin wrote:
Settings-System-Reset option

Hard reset - according to a customer - appears to go to Chinese language menu? Can Blackview check and fix please?
by Neville
Mon Sep 16, 2019 12:39 pm
Forum: Service and tech
Topic: Some advice for Blackview design team
Replies: 14
Views: 1861

Re: Some advice for Blackview design team

Blackview lost me with the BV9500 camera glass issue. It is weak & it can't be replaced properly due to no proper adhesive strip. I could have look past the other flaws & accepted the fact that I got a defective device on my first purchase. But the camera glass makes the phone horrible. I a...
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