Blackview User Forum

Search found 10 matches

by Scooby_Guy
Thu Jun 22, 2017 8:13 am
Forum: ROM Download
Topic: Problem with facebook snapchat messenger
Replies: 35
Views: 4621

Re: Problem with facebook snapchat messenger

Yes would be nice to get some answers, but as I have noticed so far we never seem to get an answer to anything. I contacted Blackview via their Contact Us page and got no reply, private messaged 'Blackview admin' and got no reply, and every post on here doesn't answer anything just keeps asking what...
by Scooby_Guy
Mon Jun 19, 2017 7:32 am
Forum: ROM Download
Topic: Problem with facebook snapchat messenger
Replies: 35
Views: 4621

Re: Problem with facebook snapchat messenger

Again as I have stated, Build number is P2 Lite_Blackview_20170606_20170606_2045. Phone will not update to anything newer, says "Your device's software is currently up to date".
by Scooby_Guy
Sun Jun 18, 2017 6:48 am
Forum: ROM Download
Topic: Problem with facebook snapchat messenger
Replies: 35
Views: 4621

Re: Problem with facebook snapchat messenger

I think you will find, if you read back, that I did state what I have tried to fix the problem. Right after you first asked me what I had tried!!! However, since then I have also done a factory reset, installed just one app and same problem. Phone is now sitting turned off, sim card is in old phone ...
by Scooby_Guy
Sun Jun 18, 2017 1:10 am
Forum: ROM Download
Topic: Problem with facebook snapchat messenger
Replies: 35
Views: 4621

Re: Problem with facebook snapchat messenger

Each time someone posts something looking for answers, you come back every time with a one line reply saying its not an easy fix but not answering any questions. I understand it takes time to fix these problems but at least try and reassure people of how long it might be until this is resolved! If I...
by Scooby_Guy
Sat Jun 17, 2017 8:16 pm
Forum: ROM Download
Topic: Problem with facebook snapchat messenger
Replies: 35
Views: 4621

Re: Problem with facebook snapchat messenger

I apologize, confused in who was being replied to. Still, you ask us to give you time to resolve this but do not state an estimate of how long you may need. My view is the phone has been out a few months, most users have smartphones for social media so I would assume this is not an unknown problem t...
by Scooby_Guy
Fri Jun 16, 2017 8:20 pm
Forum: ROM Download
Topic: Problem with facebook snapchat messenger
Replies: 35
Views: 4621

Re: Problem with facebook snapchat messenger

The posts I submitted have not been posted in there exact form, so either someone else is editing my posts before submitting or someone else has a problem and my posts never got submitted? I never gave a deadline of Sunday when submitting my post but I would like to know what is going to be done abo...
by Scooby_Guy
Fri Jun 16, 2017 9:10 am
Forum: ROM Download
Topic: Problem with facebook snapchat messenger
Replies: 35
Views: 4621

Re: Problem with facebook snapchat messenger

I since have contacted the United Kingdom agent listed on your website, however, they have said they do not deal with these phones as they are sold directly by Blackview. If I do not get a prompt response to fixing this issue then I will be contacting Amazon UK where I bought the phone, detailing th...
by Scooby_Guy
Fri Jun 16, 2017 6:07 am
Forum: ROM Download
Topic: Problem with facebook snapchat messenger
Replies: 35
Views: 4621

Re: Problem with facebook snapchat messenger

Build number is P2 Lite_Blackview_20170606
by Scooby_Guy
Fri Jun 16, 2017 4:40 am
Forum: ROM Download
Topic: Problem with facebook snapchat messenger
Replies: 35
Views: 4621

Re: Problem with facebook snapchat messenger

As I have posted on here it obviously isn't fixed so what "fixes" are there? As it is a brand new phone and the apps haven't worked from the start, there was no cache to clear, however, I have cleared app cache and data. Also uninstalled the apps and reinstalled. Still same problem!
by Scooby_Guy
Thu Jun 15, 2017 8:22 pm
Forum: ROM Download
Topic: Problem with facebook snapchat messenger
Replies: 35
Views: 4621

Re: Problem with facebook snapchat messenger

I have the same problem, I got my P2 Lite yesterday, installed apps including Facebook, Messenger and Snapchat, so far it seems to be these 3 that are causing issues. Facebook opens and shows notifications but when I click on comments it just shows the loading icon spinning round and doesn't load an...