Blackview User Forum

Search found 3 matches

by dogarc
Tue Apr 25, 2017 3:32 pm
Forum: Service and tech
Topic: broken display - warranty?
Replies: 23
Views: 6250

Re: broken display - warranty?

Hello again!
Still looking forward to your confirmation about the warranty diverting display as well. I'm afraid otherwise I can't convince the dealer to make further steps.
Thanks in advance!
by dogarc
Sat Apr 15, 2017 6:32 am
Forum: Service and tech
Topic: broken display - warranty?
Replies: 23
Views: 6250

Re: broken display - warranty?

Hi!
I already did it, they said the display is not covered by warranty if broken. That's why turned to you, to get a statement from the manufacturer: does the warranty of your "indestructible" phone cover the damage of the display if it's dropped from cca. 60cm?
Thanks in advance!
by dogarc
Wed Apr 12, 2017 12:37 pm
Forum: Service and tech
Topic: broken display - warranty?
Replies: 23
Views: 6250

broken display - warranty?

Hi BV!
The display of my BV6000 broke when I dropped it from my pocket. The dealer said it was not covered by warranty, which is hard to believe after having seen the promo videos on youtube. Could you please advise?
Thanks!