Blackview User Forum

Search found 16 matches

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by aztec165
Mon Feb 17, 2020 10:33 am
Forum: Service and tech
Topic: Phone fail to boot every three months once . must do factory data reset ( no other options )
Replies: 5
Views: 2014

Re: Phone fail to boot every three months once . must do factory data reset ( no other options )

Hello,

I meet the same problem ,
Last Rom problem ? 16/08/2019
Or smartphone problem?

Could i have more information ?
Best regards
Sebastien
by aztec165
Mon Feb 17, 2020 10:28 am
Forum: Service and tech
Topic: [TRACKED] Bv6800 pro camera unfocus
Replies: 40
Views: 11004

Re: [TRACKED] Bv6800 pro camera unfocus

blackview_admin wrote:
Cheope wrote:
Is the issue solved?? Because after update Camera still unfocus.
I've hard reset my phone

Issue has been tracked. Tech team is working on it.



Hello,
Any news ?
Best regards
by aztec165
Thu Oct 10, 2019 8:51 am
Forum: Service and tech
Topic: Random restarts / random Power off / Android System may be corrupt
Replies: 3
Views: 1541

Re: Random restarts / random Power off / Android System may be corrupt

Hello,

i meet the same issue , do you have a solution?

best regards
by aztec165
Thu Oct 10, 2019 8:47 am
Forum: Service and tech
Topic: Phone fail to boot every three months once . must do factory data reset ( no other options )
Replies: 5
Views: 2014

Re: Phone fail to boot every three months once . must do factory data reset ( no other options )

Hello ,

i have the same problem..., i am really worried
what is the solution?

best regards
by aztec165
Wed Oct 18, 2017 1:14 pm
Forum: ROM Download
Topic: OTA impossible to update
Replies: 3
Views: 2403

OTA impossible to update

Dear Admin,

i can't succed to update my phone , restart never stop as the attached picture ,
do you have a solution?

thank you and best regards
Screenshot_20171018-150447.png
Screenshot_20171018-150447.png (103.96 KiB) Viewed 2403 times
by aztec165
Thu Jul 20, 2017 7:44 am
Forum: Service and tech
Topic: service after sale
Replies: 3
Views: 1201

Re: service after sale

Hy Entso,

when i contact service@blackview.hk, they said me to contact the service after sale by skype , i turn around... it's seem like a joke!

Dear admin Blackview, have any news?

best regards sebastien
by aztec165
Wed Jul 19, 2017 10:21 am
Forum: Service and tech
Topic: service after sale
Replies: 3
Views: 1201

service after sale

Dear Black view,

i come back to the forum because it's impossible to join Alston and Kelly, there is no answer by skype..
Capture.JPG
Capture.JPG (47.3 KiB) Viewed 1201 times
by aztec165
Mon Jul 17, 2017 12:36 pm
Forum: Service and tech
Topic: Sar value of BV6000
Replies: 2
Views: 3758

Re: Sar value of BV6000

Dear BlackView,

have any news?

best regards
sebastien
by aztec165
Wed Jul 12, 2017 7:09 pm
Forum: Service and tech
Topic: visual problem under the glass
Replies: 24
Views: 5967

Re: visual problem under the glass

hy Blackview, in first thank you for the screen recieved, but i meet a problem to change the screen recieved , on your video on youtube you don't explain how to remove the pcb with the usb and the micropone is glue on the plastic , how can i change my screen if can't remove this PCB? is it possible ...
by aztec165
Wed Jun 14, 2017 11:02 am
Forum: Service and tech
Topic: visual problem under the glass
Replies: 24
Views: 5967

Re: visual problem under the glass

Dear Blackview, I come back on my screen problem, it’s difficult for me to send my phone to the seller, so i have postpone the sending, and would like to do it now because the screen problem is really big today. But i add any problem, since 5 days , the middle of my screen has no sensibilité with my...
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