Blackview User Forum

Search found 34 matches

by AERO
Fri Aug 16, 2019 2:10 pm
Forum: Announcement
Topic: Rugged phones are nice but I would like a regular one, is it possible?
Replies: 3
Views: 218

Re: Rugged phones are nice but I would like a regular one, is it possible?

Hi, we are a professional rugged phone manufacturer, but we do not have a plan for the  regular phone now if we do, I'll let you know soon. Hi, I know that. But there is a lot of new rugged blackview on the market.  By regular phone I think it should be IP68 with Gorilla glass. You could call i...
by AERO
Fri Aug 16, 2019 2:07 pm
Forum: Service and tech
Topic: Spare parts
Replies: 13
Views: 1150

Re: Spare parts

blackview_admin wrote:
AERO wrote wrote:
Hello!

Is it possible to change this metal part around the phone? I lost the paint, it's going away... i think it should not... 
I have a copper colour under.

No, we do not sell metal parts now.

I understand. It's pity... 
by AERO
Fri Aug 09, 2019 12:56 pm
Forum: Announcement
Topic: Rugged phones are nice but I would like a regular one, is it possible?
Replies: 3
Views: 218

Rugged phones are nice but I would like a regular one, is it possible?

Hello!  I have a question.  I had already 3 blackviews and I was always happy with them.   I had BV5000 and BV6000 and they were very good but today i don't need a rugged phone anymore.  The Max1 is interesting but i don't need this videoprojector. And to be honest the specs are like the P6...
by AERO
Fri Aug 09, 2019 12:53 pm
Forum: Announcement
Topic: Blackview is now looking for French users
Replies: 7
Views: 1658

Re: Blackview is now looking for French users

Hi, I can help if needed. 
by AERO
Fri Aug 09, 2019 12:48 pm
Forum: Service and tech
Topic: Google applications keep crashing
Replies: 1
Views: 149

Re: Google applications keep crashing

I think it's because of a conflict with Android Webview. I had the same problem. 
You should try to delete the data or empty the cache for Android Webview. 
After reboot your mobile, Google play should do the updates and then you will see what will happen. 
by AERO
Fri Aug 09, 2019 12:41 pm
Forum: Service and tech
Topic: [TRACKED] problem with the fix gps
Replies: 19
Views: 3627

Re: [TRACKED] problem with the fix gps

blackview_admin wrote:
I'm very sorry to read about this delay, but tech team is very busy and working to many different phone models at the same time.

Yes, maybe you should hire new people.  ;)
by AERO
Fri Aug 09, 2019 12:39 pm
Forum: Service and tech
Topic: Spare parts
Replies: 13
Views: 1150

Re: Spare parts

AERO wrote:
Hello!

Is it possible to change this metal part around the phone? I lost the paint, it's going away... i think it should not... 
I have a copper colour under. 

No reply? 
by AERO
Mon Jul 22, 2019 10:53 am
Forum: Service and tech
Topic: Music on starter
Replies: 7
Views: 1863

Re: Music on starter

blackview_admin wrote:
Will forward that to the tech team!

Any news?
by AERO
Mon Jul 22, 2019 10:52 am
Forum: Service and tech
Topic: Touchscreen doesn't work while charging!
Replies: 2
Views: 818

Re: Touchscreen doesn't work while charging!

I still have the same. I think because of the overheating while charging.

Best solution is : don't use the phone while charging. 
by AERO
Mon Jul 22, 2019 10:50 am
Forum: Service and tech
Topic: Spare parts
Replies: 13
Views: 1150

Re: Spare parts

Hello!

Is it possible to change this metal part around the phone? I lost the paint, it's going away... i think it should not... 
I have a copper colour under.